Privacy Policy

Lucky Lobster Home Services (Lawn Services)
Effective Date: Jun. 27th, 2026

Lucky Lobster Home Services (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information when you visit our website or contact us for lawn care and property maintenance services.

This Privacy Policy applies to our services throughout Florida, with our business based in Pasco County.

Information We Collect

When you contact us or request our services, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Property address
• Service requests
• Photos or information you voluntarily provide regarding your property

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• Cookies and similar technologies

How We Use Your Information

We may use your information to:

• Respond to inquiries and quote requests
• Schedule lawn care and maintenance services
• Communicate about appointments and service updates
• Respond to customer service requests
• Improve our website and customer experience
• Send promotional offers or seasonal reminders if you choose to receive them
• Comply with applicable legal requirements

Text Messages (SMS)

If you provide your mobile phone number, you consent to receive text messages related to:

• Appointment confirmations
• Appointment reminders
• Schedule changes
• Service updates
• Quote notifications

Message and data rates may apply depending on your mobile carrier. You may opt out at any time by replying STOP to any text message.

Email Communications

If you provide your email address, we may send:

• Service estimates
• Appointment confirmations
• Service reminders
• Seasonal lawn care tips
• Promotional offers (if you choose to receive them)

You may unsubscribe from promotional emails at any time using the unsubscribe link included in those emails.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Measure website traffic
• Analyze visitor behavior
• Improve our marketing efforts

You can disable cookies through your browser settings; however, doing so may affect certain website features.

Google Analytics

We may use Google Analytics to better understand how visitors use our website. Google Analytics may collect anonymous information such as:

• Device information
• Browser type
• Approximate geographic location
• Pages visited
• Time spent on the website

This information helps us improve our website and customer experience.

Advertising Technologies

If we use Google Ads, Facebook (Meta), or similar advertising platforms, cookies and tracking technologies may be used to:

• Measure advertising performance
• Improve our marketing
• Display advertisements to previous website visitors

You can manage your advertising preferences through your Google or Meta account settings.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers who assist us in operating our business, such as:

• Website hosting providers
• Scheduling software
• Customer relationship management (CRM) platforms
• Email communication providers

These providers are only permitted to use your information as necessary to perform services on our behalf. We may also disclose information if required by law or to protect our legal rights.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Respond to inquiries
• Maintain business records
• Meet legal and regulatory obligations
• Resolve disputes

Your Privacy Rights

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Request deletion of your information, subject to applicable legal requirements
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information detailed below.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised Effective Date.

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